Have questions about vinyl decking? We can help. Whether you are interested in dealer information or wondering how long our warranty lasts, you can find the answer here. Take a look through our frequently asked questions and learn more about Valordek, vinyl decking, DIY techniques, and more.

Dealer Information

How can I become a Valordek dealer?

We are continually looking to expand our Dealer Network. If you are interested in becoming an Authorized Valordek Dealer, please contact us.  

What kind of marketing materials do you offer your dealers?

We Provide the following marketing materials for dealers

  • Area Distribution Rights
  • Code Approvals (CCMC)
  • Home Show Support
  • Manufacturer Product Warranties
  • New Product Development

Do you have dealer support in place?

Yes, we have a designated person whose sole responsibility is dealer support. 

General Information

What kind of warranty does Valordek offer?

All Valordek products are covered by a written warranty featuring a 10-year waterproofing warranty and a 5-year appearance warranty.* For complete warranty information, take a look at our PDF Warranty Documentation

How much does Valordek cost?

Valordek is priced competitively with other vinyl decking options and offers special pricing to contractors. Contact us or your local dealer for more detail.

How resistant is Valordek to sun exposure? Will my deck fade quickly?

Just like everything around us, over time, sun exposure will slightly affect the colour of your Valordek vinyl deck. When it comes to choosing a brand of vinyl decking, it’s important to choose a brand that has been tested over the years and proves it can stand up to the elements, including UV exposure, and that is exactly what Valordek has done over the years.

How can I extend the life of my deck?

The best way to extend the life of your deck is to avoid using chemicals on your vinyl— just use soap and water! When dealing with tough stains, Valordek offers cleaning and rejuvenation products that are made especially for vinyl.

What kind of maintenance does a vinyl deck require?

Vinyl decking is relatively maintenance free! A quick wash a few times year to keep the deck looking new is all it takes.

Do you offer any other products besides vinyl decking?

Valordek offers a variety of equipment and accessories required to successfully install vinyl. See our products page for a complete list. 

Can Valordek withstand extreme temperatures?

Valordek vinyl decking is designed and tested to withstand temperatures ranging from -40 degrees Celsius to 80 degrees Celsius. 


Can I install Valordek on my own or do I need a professional?

Valordek vinyl products do not require a professional for Installation. 

Valordek is adhered to the substrate using specially developed contact cement. If you’re laying multiple pieces, a 1” overlap is required, along with a hot air welder to join the seams and create a continuous water flow. The vinyl is then detailed on the outside edge flashing and topped off with the PVC edge clip to hold the vinyl together with the flashing to avoid separation to keep a positive water flow off the deck away from the fascia board to prevent rot. 


Is there any surface Valordek can't be installed on?

Valordek is best installed on 5/8 TG plywood or untreated concrete. Valordek should not be installed on the following:

  1. Painted Surface
  2. Treated Concrete
  3. Treated Lumber

How often do I care or clean a Valordek?

Fortunately, Valordek makes maintenance painless. Our Care and Cleaning Instruction PDF distils annual inspection down to 2 steps and identifies ways to combat common substances.  


Where can I get samples?

You can pick up samples from our office anytime, or from one of our dealers. We can also mail samples directly to you.  

Where is Valordek made?

Valordek is manufactured in the United States.

What is Valordek made of?

Valordek is constructed with polyvinyl chloride (PVC). Manufacturers add UV screens and stabilizers to prolong the life of PVC materials, and these additions are designed to prevent cracking, embrittlement, and discolouration. The thicker the vinyl is, the greater its resistance to UV degradation.

What size roll does Valordek come in?

Valordek is distributed in 72” wide rolls, but we can cut any length up to 480 lineal feet. If required, we offer master rolls which contain up to 2,880 square feet of vinyl.